Terms and Conditions
General Conditions
- Users must register for a membership with Daleelcom and agree to the Terms and Conditions Agreement. By registering, users accept and agree to the rules and regulations for using the website or associated applications, which allow users to visit, make reservations, place orders, provide feedback, or seek other services provided by the system.
- As a member of Daleelcom, you are responsible for maintaining your personal information and not sharing it with anyone else. You are liable for any orders or use of the system through your personal data, whether you placed the order yourself or shared your details with others.
- These terms and conditions also apply to all applications associated with the website, whether they are for smart devices, computers, or other devices.
General Terms
- We emphasize that service providers are responsible for their products and services listed on Daleelcom and must comply with laws, regulations, standards, and safety requirements as regulated by state institutions.
- All service providers registered with us are responsible for adhering to the regulations, laws, and standards related to the services provided according to the agreed specifications and those displayed on the website, as well as those agreed upon with Daleelcom, and are subject to agreements with relevant parties.
- Service providers are responsible for any deficiencies in services that do not match what was displayed on the site or cause damage. If any deficiencies occur, users are encouraged to file a complaint specifying the time, type of violation, and the responsible party. Daleelcom is merely an intermediary facilitating the delivery of services electronically and is not directly responsible for the execution and supervision of all services; however, each provider is responsible for delivering the service according to the previously agreed specifications matching what was displayed on the site.
- We remind all members (customers) to carefully review the information provided by institutions and published on our site, whether the buyer or the beneficiary of the service requested from the site or directly from service providers, regarding quality, specifications, as well as safety and health.
- All members using Daleelcom's services can request services through our website in an "easy," simplified, and convenient manner, connecting customers with service providers (according to customers' preferences) either through the site or associated applications in a correct and swift manner.
- Those wishing to use the electronic wallet service must be registered members on Daleelcom's website. An electronic wallet account will be opened immediately, allowing registered members to use the wallet for any services requiring payment in the local currency or as used on the site, such as shopping, hotel reservations, or travel tickets provided by Daleelcom's electronic services.
- Members are required to provide the personal data requested by the service and the wallet. The site disclaims responsibility for any incorrect or inaccurate information that may lead to losing membership or freezing electronic wallet accounts and other activities. In the event of sudden changes to registered member data, they must immediately notify Daleelcom to suspend or freeze the account until any suspicion is verified to avoid any financial or moral loss.
- Users (service seekers) are responsible for the accuracy of their data, especially addresses and contact numbers. In case of errors, the responsibility remains with the user.
- Any service failure beyond control will be communicated to the beneficiary at the time.